Privacy Policy

1. Introduction

Pomeli AI ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share information when you use our AI-powered creative advertising platform.

2. Information We Collect

When you use Pomeli AI, we collect the following types of information:

2.1 Account Information

• Email address and password (for account creation)
• Name and contact information (if provided)
• Payment and billing information (for paid subscriptions)

2.2 User Input and Content

• Brand information and marketing goals
• Target audience descriptions
• Advertising briefs and requirements
• Any text, images, or other content you provide to generate advertising content

2.3 Usage Data

• Pages visited and features used
• Generated content and usage patterns
• Time spent on the platform
• Subscription plan and usage limits

2.4 Technical Information

• IP address and location data
• Browser type and version
• Device information
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To generate advertising content based on your input and requirements
• AI Model Improvement: To train and improve our AI models (we may use anonymized data for this purpose)
• Account Management: To create and manage your account, process payments, and provide customer support
• Service Improvement: To analyze usage patterns and improve our platform's functionality
• Communication: To send service updates, marketing communications (with your consent), and respond to your inquiries
• Security: To detect and prevent fraud, abuse, and security threats
• Legal Compliance: To comply with applicable laws and regulations

4. AI Processing and Data Usage

When you use Pomeli AI to generate advertising content:

• Your input is processed by our AI systems to generate advertising content
• We may store your input and generated content to improve our services
• We may use anonymized data to train and enhance our AI models
• Generated content is associated with your account for your access and management

We do not use your specific input or generated content to train models that would recreate your exact content for other users. However, patterns and learnings from aggregated data may be used to improve our services.

5. Data Sharing and Disclosure

We may share your information in the following circumstances:

5.1 Service Providers

We may share data with third-party service providers who help us operate our platform, including cloud hosting, payment processing, analytics, and AI infrastructure providers.

5.2 Legal Requirements

We may disclose information if required by law, court order, or government regulation, or to protect our rights, property, or safety.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5.4 With Your Consent

We may share information with third parties when you explicitly consent to such sharing.

6. Data Storage and Retention

We store your information as follows:

• Account information and user input are stored securely on our servers
• Generated content is stored and associated with your account for your access
• We retain your data for as long as your account is active or as needed to provide services
• After account deletion, we may retain certain data for legal compliance or legitimate business purposes
• Anonymized data used for AI training may be retained indefinitely

Data is stored on secure servers, and we implement industry-standard security measures to protect your information.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain your login session
• Remember your preferences
• Analyze platform usage and performance
• Provide personalized experiences

You can control cookies through your browser settings. However, disabling cookies may limit some platform functionality.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your account and associated data
• Portability: Request a copy of your data in a portable format
• Opt-out: Opt-out of marketing communications
• Objection: Object to certain processing of your data

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

9. Data Security

We implement technical and organizational security measures to protect your information, including encryption, access controls, and regular security assessments. However, no method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using Pomeli AI, you consent to the transfer of your information to these countries.

11. Children's Privacy

Pomeli AI is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the platform. Your continued use of Pomeli AI after such changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: